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- Naviextras toolbox does not recognise igo primo install#
- Naviextras toolbox does not recognise igo primo update#
Naviextras toolbox does not recognise igo primo install#
If there are updates available, click the Updates button on the left-hand side, then click the Install button to install available updates. The third button down on the left-hand side of the naviextras Toolbox window will display "Updates" if there are updates available to install. If the Toolbox displays a message indicating that your iGO software was not closed down cleanly, you can safely tap the IGNORE button to continue the process. Naviextras Toolbox will detect your device, and let you know what updates, if any, are available for your device.
Naviextras toolbox does not recognise igo primo update#
You should always update the software to the latest version if there is one available. If you have had the Toolbox software installed for a period of time, you may be notified that there is a new version available to download and install. Start the naviextras Toolbox software on your PC. See this Knowledgebase Article for details. REMEMBER! YOUR NAVIGATOR MUST BE IN MASS STORAGE MODE FOR NAVIEXTRAS TOOLBOX TO RECOGNISE IT. This will re-boot the HN6 to the main (Street & 4WD) page. Push the Reset button on the Navigator using the stylus.
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Make sure that the Navigator is sitting at the Main Menu (Street / 4WD) Power on the Navigator, if it is not already on. Make sure the Navigator is NOT connected to the PC at this point. Install naviextras Toolbox program on your PC. Go to the naviextras website to download the Toolbox software: NOTE you cannot download the software until you have registered and logged into your account.ĭownload the naviextras Toolbox installer program to your PC. You need to activate the account from the email which is sent when you create your account before logging in. Once you create your account an email will be sent to to confirm / activate your account. Specify your device Model as Hema Navigator HN6 when you create your account. Point to the login button and click register as shown below To update maps for iGO (Street Nav) on the Hema Navigator:Ĭreate an account for yourself on the naviextras website. 10 minutes), and then automatically re-enable it once that time period has expired. Most software of this nature has the facility to let you suspend it for a set time period (eg. If you experience difficulty getting the Naviextras Toolbox software to recognise that your device is connected, it might be worth disabling the software for the duration of the update, and then re-enable it after the update process is complete. It has come to our attention that Norton Internet Security and Norton 360 software can interfere with the smooth running of the update process, and there have also been occasions where other anti-virus or firewall software have caused issues.